Sonic Relief is committed to not only helping our users find relief but also solutions!
Over the past 15 years, Sonic Relief sold more than 70,000 units worldwide and has a 98% satisfaction rate. We are so confident in our product that we offer a 60-day money-back guarantee from the time of order. If Sonic Relief does not work for you, just send your unit back and we will refund your payment – no questions asked.
If we made an error in shipping your product and you received the wrong product OR if you received a defective product, Sonic Relief will take full responsibility by sending you a full refund or exchange upon return as well as taking responsibility for any shipping fees that may occur. Simply follow the instructions below to start processing your refund or exchange.
We’re sorry to hear that Sonic Relief didn’t give the results you were looking for.Over the past 15 years, Sonic Relief has had a 98% satisfaction rate with over 70,000 units sold worldwide. Since we are so confident in our product we offer a 60-day money-back guarantee (from time of order)
Your payment amount will be refunded to the payment method used when purchasing. Any shipping charges will be deducted from your refunded amount, Packages that were purchased with free shipping will be charged a $25 shipping fee on the refund amount.
This does not include physically damaged items that were not reported damaged upon receiving or covered by warranty.
Sonic Relief Returns
303 Elmsley Dr.
Perth, Ontario, Canada K7H 2H2
IMPORTANT: Returns must be shipped in a trackable manner – Shipping methods that provide shipment tracking options include UPS, FEDEX, DHL, USPS or CANADA POST. Sonic Relief will not be responsible for packages that are lost during the return process if no tracking information is provided therefore all return packages must be sent with tracking information.
*Sonic Relief does not take responsibility for the cost affiliated with return shipping.
Have a question about Sonic Relief or the Ultrasound Technology behind our product? Send us a message and we’ll contact you as soon as possible.