Shipping Information

We ship anywhere in the world and have received orders from all corners of the earth – from Germany to Kenya and Australia to America.

Please note that overseas orders can experience significant delays in crossing customs.

We will not refund any charges related to packing and shipping if you fail to take delivery of the goods at the address given by you on your order.

International Delivery

Shipping Policies

Orders are shipped the same day if placed before 12:00 Noon EST.

We charge a $10 fee for shipments that are incorrectly addressed or that must be re-routed after we’ve shipped an order. Shipping labels are generated directly from the shipping information you have entered. If you provide us an incorrect zip or postal code or other addressing error (ex. incorrect or missing apartment number) you will be charged the $10 fee we are charged by our shipping company.

Delivery Times

All products are shipped by courier. We do not ship on weekends, only on ‘business’ days. Standard delivery times are as follows:

To Canada:Within 7 days
To United States:Within 14 days
All Other Destinations:Between 2 – 8 weeks – depending on your location.

Contact Us

Have a question about Sonic Relief or the Ultrasound Technology behind our product? Send us a message and we’ll contact you as soon as possible.